Emergencies 
Q:
What should I do in case of an emergency?
A: Emergencies
during regular office hours can be taken care
of by calling the office at 996-1316. After hour
emergencies can be handled by contacting the
Avera Queen of Peace Hospital Emergency Room,
995-2000.
Q: How soon can I be seen if
I have an emergency?
A: We make every effort
to see emergencies within 24 hours.
Invisalign®
Q:
Where can I find out more about Invisalign® teeth
straightening?
A: Visit with any
of our staff members, or go to the Invisalign® web
site - www.invisaglign.com
Patient
Protection
Q: Is
your office inspected for cleanliness?
A: Infection control
is an important part of any healthcare practice.
Our dental team is fully trained to provide the
maximum in disinfection and sterilization procedures
to insure your safety. Our office meets ADA,
CDC and OSHA regulations.
Payments
& Insurance
Q: What
are your policies on financial arrangements
and dental insurance?
A: We help you
file your insurance claim forms without additional
charge and will do all we can to help you receive
maximum benefits. Your benefits are determined
by your employer, not your dentist, and are
not meant to pay 100% of all treatment cost.
Insurance benefits vary greatly from one policy
to another. It will be your responsibility
to pay any amount not covered by your benefits.
If you have insurance, we ask that you bring
your insurance booklet with you to your first
dental appointment. Payment is expected
on the day services are provided. Our front
desk team will be happy to discuss all options
with you. We accept cash, check, Visa, Master
Card, and Care Credit payments.
Referrals
Q: Can
I refer someone to your practice?
A: Because our patients
feel so good about the dental care they receive,
our practice grows from their referrals. We sincerely
welcome patient referrals and will always make
time to see a friend or relative you think we
can help. There is always room for another smiling
face! Be sure to have them tell our receptionist
that you recommended us. Your referral is the
kindest compliment we can receive
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